We know how important it is for you to receive your goods promptly and efficiently and this is why we aim to dispatch all orders either same day or next working day. All orders to the UK are sent by either APC/ UPS courier or by 1st Class Royal Mail (dependent on size). Once the courier has collected your order from us you should receive it next working day, (note couriers do not deliver on Weekends or Bank Holidays) for remote areas such as the Scottish Highlands or Offshore Islands it takes approximately 2-3 working days.


Please note that cancellation of orders after dispatch will be charged a standard rate of £20.00 due to Courier charges for collections not from the warehouse address.



PRICES

UK Mainland Postage & Packing

This is priced at £6.95 on all orders.

**FREE DELIVERY ON ALL ORDERS OVER £100 TO THE UK MAINLAND**

**(Based on Value of Products before VAT and Delivery, Up to 20kg in weight for MAINLAND UK ONLY, ALL OTHER AREAS 10 KGS)**

IF YOU ORDER IS OVER IN WEIGHT, WE MAY CONTACT YOU TO OBTAIN EXTRA MONIES FOR POSTAGE CHARGES.

N. Ireland

This is priced at £19.95 on all order up to 20kg.

Republic of Ireland

This is priced at £19.95 on all orders up to 20kg.

Please note that if your order is particularly heavy we reserve the right to charge extra as our courier service charges are dependent on weight. If you wish to clarify any charges before ordering please contact us.

Europe

This is priced at £29.95 on all orders up to 10kg.
Please note that if your order is particularly heavy we reserve the right to charge extra as our courier service charges are dependent on weight. If you wish to clarify any charges before ordering please contact us.

Sweden, Finland and Norway 

This is priced at £39.95 on all orders up to 10kg.

IMPORTANT NOTE

The vast majority of our customers will be in England, Wales South & Central Scotland, and the delivery charges are £6.95 per order.

If your delivery postcode is listed below as in the Scottish Highlands Mainland or Scottish Islands, Channel Islands and the Isle of Man then you must choose the correct Delivery Zone from the drop down menu on the checkout page.


ENGLAND, WALES, SOUTH & CENTRAL SCOTLAND £6.95 UP TO 20KGS

·
SCOTTISH HIGHLANDS MAINLAND AND ISLANDS POSTCODES £17.95 UP TO 20KGS

AB 37-38 , 41-45 , 51 - 56 

FK 19-21

All HS 1 (2 - 5 DAY SERVICE) 

IV 1-63

KA 27, KA 28

KW 1 - 17

PA 20 – 78

PH 15 – 50

All ZE (2 - 5 DAY SERVICE)



ISLE OF MAN, ISLE OF WIGHT AND CHANNEL ISLANDS £29.95 UP TO 20KGS

If you fail to select the correct delivery area then we have the right to charge an additional amount for the correct delivery area.

PLEASE ALSO NOTE

2 attempts at delivery will be made. If the order has to be returned to us due to a failed delivery then a further delivery fee applies. Please make sure all boxes are there before signing. 

To enquire about a pending order, you may contact us at info@autopaintsbrighton.co.uk

You can telephone us on 01273 328698.

Undeliverable Orders

Orders that have been correctly dispatched to the shipping address as supplied by the customer and which are subsequently returned to us, as undeliverable, are subject to a maximum refund of the value of the goods and not the shipping costs. The customer is also required to make any further payment for re-shipment should this be required.

Cancellation of Orders

If you are a UK customer you have a statutory right to cancel your order within 7 days or receipt.  If you wish to exercise your right to cancel you must email us at info@autopaintsbrighton.co.uk or write to us and return the products to Autopaints Brighton Ltd, 119 Portland Road, Hove BN3 5DP. All items returned must be unused and in the original packaging and in saleable condition. The exception to this rule is paint made especially from a colour code or matched to a sample. All returns should be sent using an insured postal service.

Faulty Products

We do our best to ensure that your order is supplied correctly, if in the unlikely event that any goods are found to be faulty or supplied incorrectly, we will be happy to send you a replacement as soon as possible. All original goods must be returned within 14 days of receipt.

 

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